Shipping hours of operation Monday - Friday 8:30 - 5:00 Eastern Time

Oders for stock items ship within 24 hours M-F from the receipt of order, most orders ship same day.
Custom items ship within 7 business days.

Orders are shipped FOB factory. Freight is prepaid and added to the invoice. To ensure the most economical shipping method, each order is evaluated on an order by order basis. Shipments less than 200 lbs. may ship by UPS while shipments over 200 lbs. may ship by truck if less expensive. Please call us at 732-490-5405 or email customerservice@clic-tac.com  if you need to know the shipping charges for truck freight in advance. 

Returns:
Customer satisfaction is our main interest. We guarantee our products to be free of defects and we will gladly replace any item found to be defective within 30 days of receipt or offer proper credit.

-        Stock items returned due to a purchasing error are subject to a 25% restocking charge.

-        Custom items are not returnable unless the error is our fault.

-        No returns after 45 days from invoice date.

Returns are not accepted without prior authorization. Returned merchandise must be in saleable condition in original packaging, full case quantities only.